{"id":16637,"date":"2022-10-19T16:31:54","date_gmt":"2022-10-19T16:31:54","guid":{"rendered":"http:\/\/misionescuatro.com.ar\/?p=16637"},"modified":"2024-12-27T15:34:44","modified_gmt":"2024-12-27T15:34:44","slug":"energia-de-misiones-presento-una-nueva-herramienta-digital-contact-center","status":"publish","type":"post","link":"https:\/\/misionescuatro.com.ar\/?p=16637","title":{"rendered":"Energ\u00eda de Misiones present\u00f3 una nueva herramienta digital: \u201cContact Center\u201d"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\">Se trata de un centro de contacto online v\u00eda WhatsApp, donde los usuarios podr\u00e1n realizar distintos tipos de tramites sin necesidad de acceder a las oficinas comerciales de la empresa.<\/h5>\n\n\n\n<p>\u201cContact Center\u201d funcionar\u00e1 de lunes a viernes de 7:00 a 18:00, a trav\u00e9s de la aplicaci\u00f3n mensajer\u00eda instant\u00e1nea WhatsApp, en el numero +54 9 3764 \u2013 202026.<\/p>\n\n\n\n<p>Desde all\u00ed, los usuarios de Energ\u00eda De Misiones podr\u00e1n:<\/p>\n\n\n\n<p><strong>Seguir estado de tramites comerciales (alta, baja, rehabilitaci\u00f3n)<\/strong><\/p>\n\n\n\n<p><strong>Consultar sobre estado de mi cuenta (pagos pendientes)<\/strong><\/p>\n\n\n\n<p><strong>Solicitar la factura digital o el duplicado<\/strong><\/p>\n\n\n\n<p><strong>Informar pago por transferencia bancaria<\/strong><\/p>\n\n\n\n<p>Consultada sobre esta nueva herramienta, la presidente de la instituci\u00f3n, Dra. Virginia Kluka destac\u00f3 que \u201cel objetivo es brindar un nuevo canal de comunicaci\u00f3n para agilizar tr\u00e1mites sin tener la necesidad de asistir a las oficinas. Si un usuario quiere acceder a un duplicado de factura o conocer en qu\u00e9 estado se encuentra su proceso de nueva conexi\u00f3n o baja de servicio, podr\u00e1 recibir esta informaci\u00f3n con un simple mensaje de WhatsApp al 3764-202026\u201d.<\/p>\n\n\n\n<p>Asimismo, detall\u00f3 que \u201cestar\u00e1 disponible de lunes a viernes de 7:00 a 18:00, y en caso de que un usuario realice una consulta fuera de este horario, el tramite ser\u00e1 resuelto al d\u00eda siguiente\u201d.<\/p>\n\n\n\n<p>Fuente: El Misionero <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Se trata de un centro de contacto online v\u00eda WhatsApp, donde los usuarios podr\u00e1n realizar distintos tipos de<\/p>\n","protected":false},"author":3,"featured_media":16638,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-16637","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interes-general"],"featured_image_urls":{"full":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER.jpeg",696,572,false],"thumbnail":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER-150x150.jpeg",150,150,true],"medium":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER-300x247.jpeg",300,247,true],"medium_large":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER.jpeg",640,526,false],"large":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER.jpeg",640,526,false],"1536x1536":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER.jpeg",696,572,false],"2048x2048":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER.jpeg",696,572,false],"wptouch-new-thumbnail":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER.jpeg",144,118,false],"morenews-featured":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER.jpeg",696,572,false],"morenews-large":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER.jpeg",696,572,false],"morenews-medium":["https:\/\/misionescuatro.com.ar\/wp-content\/uploads\/2022\/10\/CONTACT-CENTER.jpeg",499,410,false]},"author_info":{"info":["Admin"]},"category_info":"<a href=\"https:\/\/misionescuatro.com.ar\/?cat=13\" rel=\"category\">Inter\u00e9s General<\/a>","tag_info":"Inter\u00e9s General","comment_count":"0","_links":{"self":[{"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=\/wp\/v2\/posts\/16637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16637"}],"version-history":[{"count":1,"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=\/wp\/v2\/posts\/16637\/revisions"}],"predecessor-version":[{"id":16639,"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=\/wp\/v2\/posts\/16637\/revisions\/16639"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=\/wp\/v2\/media\/16638"}],"wp:attachment":[{"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16637"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16637"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/misionescuatro.com.ar\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}